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800-852-7365

Call to report your claim and we'll help you, step by step.

We can resolve any immediate needs, such as rental car arrangements or emergency lodging, all in one call. We're here for you.

* 704-664-9495
* 800-852-7365

Contacting Insurance Solutions

What You Can Expect

Our specially trained customer service staff will guide you through the initial shock and stress that inevitably follows a crisis.

  1. Our first Priority: Are you safe and well?
  2. What do you need? We'll help you deal with your most urgent needs, and then help you to get your life back to normal.
  3. We'll walk you through the claims process: What information will you need to have on hand?
  4. File your claim: Your Insurance Solutions customer service rep will begin by getting you a claim number. Since you have the critical information of your claim we will direct you to the appropriate personnel to explain the details of your incident or claim.
  5. Repair: You can rely on Insurance Solutions to provide referrals for reliable service providers, whether for home repair, auto repair, or catastrophic event loss or damage.

I had a wreck on my motorcycle and Insurance Solutions were very concerned during my claim process and my recovery. They even sent me a get-well card from the owner and the staff. I didn't know people did this anymore. What a shocker. They know how to keep my business.

Bob L. Boone, NC

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